This website is operated by [YOUR COMPANY NAME]. Throughout the site, the terms "we", "us" and "our" refer to [YOUR COMPANY NAME].General Terms
By using our website or engaging our services, you agree to these terms. We reserve the right to refuse service to anyone for any reason. All services are subject to availability and pricing may change without notice.Our Services
We provide [web development / SEO / digital marketing] services to businesses in the UK. All project work is subject to a separate service agreement which will be provided before work commences.Payment
Payment terms are agreed on a per-project basis. We reserve the right to suspend services if payment is not received by the agreed date.Limitation of Liability
We are not liable for any indirect or consequential losses arising from the use of our services. Our liability is limited to the value of fees paid for the specific service in question.Domain Registration Services
We are a Nominet Channel Partner and register .uk domain names in accordance with Nominet's Terms and Conditions of Domain NameRegistration.
All customers registering domains through us must accept Nominet's Terms and Conditions, available at: https://www.nominet.uk/go/termsCustomers can also view their Registrant Rights at: https://www.nominet.uk/resources/registrant-rights/Charges
Domain registration, renewal and maintenance charges are communicated to customers in advance of any domain registration. We do not charge any fees for transferring domains to another registrar or for terminating services.Renewals and Expiry
We notify customers 30 days before their domain expiry date.Customers can renew by contacting us at [YOUR EMAIL]. If a domain is not renewed, it will follow Nominet's standard expiry process.Customer Service Commitments
We commit to:
Acknowledging all enquiries within 5 working days
Resolving issues within 10 working days where possible
Contact us at [YOUR EMAIL] for any assistance.Complaints and Appeals
If you are unsatisfied with our service:
Email your complaint to [YOUR EMAIL]
We will acknowledge within 5 working days
We aim to resolve within 10 working days
If you remain dissatisfied, you can escalate to Nominet: https://www.nominet.uk/complaints/Abuse Contact
To report domain abuse, email: [YOUR EMAIL]
We will acknowledge abuse reports within 5 working days and investigate promptly.Contact Information
[YOUR COMPANY NAME] [YOUR ADDRESS] [YOUR CITY] [YOUR POSTCODE]
Email: [YOUR EMAIL] Phone: [YOUR PHONE] Company Number: [YOUR COMPANY NUMBER]